Eye Emergencies in Downtown

Eye Emergencies in Downtown

Foreign objects or stabbing pains in your eye? Don’t wait!

(412) 471-9838

Experiencing a stab of pain in your eye?

Sudden changes in vision? Images appearing faded, blurry or foggy?

Got chemicals or another foreign object or substance in your eye?

Come visit Eyetique - Gateway for emergency eye care.

Our Downtown optometrists can help you preserve your vision and eye health.

eye emergency treated at Eyetique - Gateway

We understand that accidents happen.

Our optometrists know exactly what to do to help you through your eye care emergency.

Whether it’s a workplace accident, an at-home incident, or some other emergency requiring immediate attention, we’re here to help you preserve your eye health and sight!


What To Do If You Have an Eye Emergency

close-up of eye

First things first. Don’t panic! Staying calm is the best way to help you think straight and help those around you to remain calm. Often, it’s not necessary to go to an emergency room for eye emergencies. In fact, the vast majority of people who go to the emergency room for eye care could have received treatment from their local optometrist instead.

If you’re unsure whether you’re experiencing an eye emergency, give us a call immediately! Delay may increase the risk of serious complications and may result in vision loss.

Until you see your eye doctor or seek urgent care, avoid the following:

  • Don’t try to remove an embedded object out of your eye
  • If your eye is injured, don't press on it or rub it
  • Dry cotton and sharp instruments such as tweezers should never be used on the eye.

Whether you've had a workplace accident or an at-home incident, our eye doctors are here to help


Eye Emergencies FAQs

What is considered an eye emergency?

Eye emergencies are anything that may cause permanent damage to your eyes or vision without timely intervention from an eye care professional.

The most common types of eye emergencies include:

  • A blow, poke or other trauma to the eye
  • Sudden loss of vision in one or both eyes
  • Chemical spills in the eye
  • Foreign object embedded in the eye
  • Sudden appearance of light flashes or floaters
  • Contact lens lost in the eye
Does an eye infection require urgent care?

Symptoms of an eye infection typically include itching, burning, redness, crusty and watery eyes. See a Downtown eye doctor if your symptoms last over 4 days or if you experience intense pain, redness, blurred vision or light sensitivity.

What should I do if a foreign object enters my eye?

Most of the time, a person can easily remove debris from the eye by repeatedly blinking to get the debris out. If that doesn't work, you can wash your eye with saline (sterile salt water) to flush out any dust and dirt from your eye, or use streaming tap water.

However, to scratch your cornea while attempting to get an object out which can cause further site-threatening complications.

So the best thing you can do in this kind of eye emergency is to get to your eye doctor in Downtown as soon as possible.


Meet our Eye Emergencies Doctors

Patient Reviews
4.5
206 Reviews
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- Jan. 23, 2026
The all-around service and experience is excellent. I’d recommend it to anybody.
- Jan. 21, 2026
The staff is very nice and friendly, very knowledgeable and professional , overall they make ou feel... comfortable
- Jan. 13, 2026
Professional, customer service was good, clean and had a great overall experience! Would definitely ... recommend
- Jan. 08, 2026
Dr. Burke and staff are The Best!
- Dec. 20, 2025
Love the front-end staff! Advanced imaging available (i.e. don't always have to have eyes dilated). ... I really can't recommend this place enough.
- Dec. 13, 2025
I have never had anything but a pleasant experience with this group. They are incredibly accommodati... ng, friendly, and comprehensive.
- Dec. 08, 2025
I’ve been coming here for years. Excellent staff and service. I was in and out in 45 minutes.
- Nov. 28, 2025
helpful ☺️
- Nov. 24, 2025
Jamie is exceptional and always goes above and beyond. The staff and doctors are professional and kn... owledgeable. I have already, and will not hesitate in the future, to recommend this practice.
- Nov. 21, 2025
AWESOME, VERY NIIIIIICE AND CLEAN. EVERYBODY IS GREAT VERY KIND AND NICE. I'M ALWAYS IN AN OUT WITHI... N 45 MINS TO A HOUR NO MORE. THERE GREAT 😃👍🏾.A BEAUTIFUL SELECTION OF GLASSES AS WELL.
- Nov. 20, 2025
Always a great experience. The doctors are knowledgeable and engaging. Customer service is exception... al. Eyewear selection is top notch.
- Nov. 19, 2025
GREAT, GREAT, GREAT♥️✨🫶🏾I LOVE THE SERVICE, I WON'T EVER B GOING ANYWHERE ELSE, EVERYONE... IS SO AMAZING AND VERY KIND♥️🫶🏾. SERVICE IS AWESOME🫶🏾.
- Nov. 03, 2025
If I could give a MILLION star review I would. I had been a patient at the former downtown location ... in 2023, but life got in the way, and before I knew it two years had passed and it was time to go back to the eye doc. I was SUPER nervous (as I always am) because my contact lens/glasses prescriptions are not your "typical" ones. When I first walked in the door and saw Jamie, it was just like greeting an old friend I hadn't seen in ages. She knew exactly who I was. Andrew took me back for the pre-exam. I wasn't sure what to make of him at first, but towards the end he was cool. THEN in walks Dr. Austin Tocco. WOW! He was truly awesome!! No judgement about my prescription. During the exam we were laughing and joking. I LOVE DR TOCCO! I have been wearing glasses since I was 18 months old, and contacts since I was 12 years old. Been through a few eye doctors over the years, and I can safely say, hands down, DR TOCCO and JAMIE are the absolute best. GATEWAY EYE ASSOCIATES, I'M HERE TO STAY. 🙂
- Oct. 17, 2025
We had just flown in the previous night and only then realized I had forgotten my contacts. After a ... quick google search, I found Eyetique. When I walked in and told them of my situation, they couldn't have been more gracious and understanding. After taking a Quick Look at my Rx, they helped me find a solution! Wonderful people that genuinely want to help!
- Sep. 18, 2025
Dr Tocco & Richie are the kindest people. Genuinely listened to my concerns & didn't rush me at all.... Very laid back and affordable.
- Sep. 16, 2025
Such a great experience, highly recommend!
- Sep. 15, 2025
Great experience! All the staff were super friendly and helpful. I was greeted as soon as I got in a... nd offered water or coffee. Then once my exams were over, I got assistance picking out the perfect frames! Thank you!
- Sep. 03, 2025
Everyone was so helpful. (I forgot the dr I went to) but they were very informative. Everyone was la... idback too. Thank you for all you guys do !
- Jun. 18, 2025
Just had THE best time at the eye doctor. I was kindly greeted and check in, promptly seen by a frie... ndly technician, and Dr. Tocco was incredible! I have never had such a pleasant time as I did today. Highly recommend!!
- Apr. 30, 2025
I had a great experience at Gateway Eye Associates. I saw Dr. Tocco and his bedside manner was unbea... table. All the staff were very kind and helpful. Also, the office is really nice. It is so sunny and although it is clean, it doesn't have that scary clinical feel. Highly recommend.

View All 206 Reviews

Urgent Eye Care in Downtown

Our optometry practice in Downtown

Photograph of Austin Tocco
Hours
  • Monday 9:00 am - 4:30 pm
  • Tuesday 9:00 am - 4:30 pm
  • Wednesday 9:00 am - 4:30 pm
  • Thursday 9:00 am - 4:30 pm
  • Friday 9:00 am - 4:30 pm
  • Saturday Closed
  • Sunday Closed
Insurance Plans
  • VSP
  • Medicare
  • United Healthcare
  • Spectera
  • Anthem
  • EyeMed
  • Anthem Blue Cross Blue Shield
  • Blue Cross
  • MetLife
  • Aetna

Woman with red eyes holding her head

Have an eye emergency?

Protect your vision by contacting Eyetique - Gateway in Downtown without delay!

(412) 471-9838